I have known and worked with Donna Arsenault and Republic for a decade. Donna and her team are some of the most knowledgeable professionals in the telecommunications business I have seen, and offer the widest range of expert solutions in the Tampa Bay area. I trust my client relationships to them and they always deliver and leave my clients happy and satisfied, and thankful for bringing them on board.
Donna is hands on and makes sure that her team delivers world class service, during the planning, implementation and support phases. She works to provide flexible spending options to fit my clients budgets, and is personally involved in helping arrange financing when it is needed. Their products are top notch and well vetted and she delivers custom solutions based entirely on your needs. Kudos to the job she has done, Republic is a great company and I don't go anywhere or recommend anyone else for my clients before I go to Republic first.Andre Nieuwendam
Niewendam & Company
"Good morning Donna,
I wanted to reach out to you to let you know just how wonderful Brad is. We asked him late one afternoon for service next day on the other side of the state. Like a true hero, he saved the day and was able to secure a vendor to go get the job done. Not only did he get the one job we requested done, but there was an add on request when the tech was onsite. He completed both tasks which made this trip that much more worthwhile.
Thank you so much for keeping Brad. He is truly a delight and savior."
Access Health Care Physicians, LLC
"Donna Arsenault and her team at Republic Voice & Data not only provided Frameworks of Tampa Bay with a quality phone system at a competitive price but they also provided a level of customer service that far exceeded our expectations. Donna took the time to understand the needs of our non-profit and as part of the process, she recommended switching to a new phone service provider which will result in a significant cost savings for our organization. We highly recommend Republic Voice & Data to anyone looking for a company that truly values customer service and in being a long-term partner with your business." Thank you again to you and your team for providing such wonderful service to Frameworks!Deborah Rohaty Wagner
Frameworks of Tampa Bay, Inc. - Tampa, FL
"I feel completely confident and assured that I am talking with experts that are truly concerned with helping me."Marty LaBarbera
Christian Brothers Automotive - New Tampa, FL
"I just want to thank you for the adorable game set you brought to Sun Island for my retirement. What a great idea. My husband and I now will have some time to enjoy those games. I also want to thank you for your great service you provided me and Sun Island. We worked many years together and I appreciate your expertise and professionalism."
Thank You Again,Joyce Lane
"The service rep I spoke with was very efficient as well as the technician. The technician was extremely thorough, very polite, and well spoken. Our company has been with Republic for years because of the continuing excellent service."Janet Warner
Human Resources Executive
Rubber Applications – Mulberry, FL
"Thanks so much for the time you have put into assisting us with our issues. I really appreciate your responsiveness and follow up... you do excellent work.."Judy Miller
Administrative Services Manager
Tampa Bay History Center – Tampa, FL
"...We appreciate all the good work you've put into the facility and look forward to working together in the future..."Rick Homans
President & CEO
Tampa Hillsborough Economic Development Corporation – Tampa, FL
"...We appreciate all that Republic Voice and Data has done and continues to do in an effort to provide us with excellent phone service..."Broker Education Sales & Training, Inc. – New Port Richey, FL
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Thanks for convincing us to make the move to another service provider! With your expertise and ability to work with various service providers you were able to reduce my monthly bill and provide my company with great savings. Without Republic Voice & Data I would have never came across these great monthly rates!Steve Holland
Brandon Auto Services – Valrico, FL
I recently started a new practice and had just little time in my hands to get things going the way I wanted. My friends in Republic Voice & Data sent me an army of professionals that helped set up the new practice in a smooth and highly efficient way. I want to thank Vincent, Nicole, Lance and others who did such a wonderful job and handled all project details with passion, care and perfection. Alliance with Republic helped me win the battle of time and Technology.Dr. Ghiath Kashlan
Sunshine Primary Care - Trinity, FL
Republic Voice & Data,Debbie Boston
Thank you for the great job on our phone system. Makes my job a lot easier. You all are great people. Keep up the great work!
Sharper Image Pools - Tampa, FL
I wanted to say thank you, and please extend my sincere appreciation to Lance for his help tonight with the forwarding problem at our main medical plaza. We had a problem, I called in to the after hours line, within a minute, Lance was calling me back. He saved me a trip back to the office! I should add, not only tonight, but having had an opportunity to work with Lance since I've been with Access, he always demonstrates the characteristics that make Republic a superior company. I really do appreciate his incredible knowledge of our systems and his outstanding approach to customer service.Warren Deets
Access Healthcare - Spring Hill, FL
Tom Harnett – CFO suggested "that we bring consistency and organization to our communications solutions". We were the only ones to deliver a professional, concise solution.
David Snodgress – Director of IT and Media Services shared that "We were the only vendor that was completely knowledgeable, supported all needs, answered all questions, consistently touched base and had timely followed up".
Sam Lindsey – Director of IT and Professor shared that "we are a common sense solutions provider for all voice and data challenges".St. Stephens Episcopal School - Bradenton, FL
Access Health Care LLC has over 40 properties state wide with over 500 employees where they offer health care at every level to their patients.
They manage the business needs of each of these medical practices giving the doctors the freedom to focus on their patients care first.
Finding a technology partner to deliver a reliable voice solution was a primary concern for Access Health Care LLC.
Since 2005 we have been providing Access Health Care LLC with reliable and technology savvy voice solutions. With a lot of diversity through out they have: locations that are networked utilizing VoIP for business continuity, intercom throughout the network, shared Voice Mail, Unified Messaging, Automated Call Distribution, Call Reporting, and even some home office workers. Their multifaceted business needs dictate a blend of technologies that are custom designed for Access Health Care LLC.
Republic Voice & Data has provided: cabling for voice, data, tv and audio equipment, carrier recommendations (dial tone and internet), telecom hardware, network design, full project management, coordination for all locations, onsite and remote training for all locations, maintenance plans to ensure full coverage with unlimited support, training and updates as needed.
Access Health Care LLC - Spring Hill, FL
Bill and Kathy McKnight own and operate APEC. Their business is unique as their organization provides the physical real estate (gas station), fuel, pumps, all items sold in the stores (coffee to crackers); to entrepreneurs looking to manage a retail business.
With over 500 gas stations across Florida, 3 offices and a large staff, APEC turned to Republic to provide a Data plan to proactively manage and maintain all servers with redundancy, up time, providing help desk to upper management and help with data projects. APEC also turned to the Republic team to provide a Voice Network to support all offices state wide via VoIP technologies as well as carrier recommendations and video surveillance.
APEC's solution includes multiple technology platforms: Management of 6 servers that reside in our data center, 2 onsite servers, a disaster recovery plan for voice and data, a redundant internet offering (w/ auto fail over), unlimited server support including 24/7/365 monitoring, and 8-8pm help desk for management team.
APEC's Technology platform is crucial to there day to day operations which run 24/7/365. Finding the right Partner to manage their technology was a serious consideration. APEC has been relying on the Republic team since 1989.Bill and Kathy McKnight own and operate
Automated Petroleum & Energy Co., Inc (APEC) - Brandon, FL
"On behalf of the Tampa Bay History Center I would like to take this opportunity to thank you for personally working with us to make possible an annual telephone maintenance agreement. This will allow us to operate more efficiently and allow updates to be done more promptly. As a non-profit we are always looking for ways to utilize best practices for our business structure, but struggle with the financial means to accomplish the desired goal. Your gift in kind donation allowed us to achieve the goal!
Working with you and your team at Republic over the past 20+ years has always been a pleasure and I look forward to continuing our relationship in the coming years."Judy Miller
Administrative Services and Membership Manager
Tampa Bay History Center - Tampa, FL
"...From the owner of the company to the salespeople to the technicians, I have nothing but praise in their ability to handle any issue we have ever had within a very short time frame, very often they have handled it from their own location saving us time and money in a service call. They have always been extremely professional, understanding of our needs, and quick to respond whenever it has been necessary. Besides all of that, they are also an extremely nice group of people!!..."
Automated Petroleum & Energy Company - Brandon, FL
"Congratulations!!! 20 years in business no small feat. I think I have used Republic Telecom for almost that whole time. Over that time we have bought, sold, expanded added multiple locations all across the United States our sales volume has grown from a couple million a year to over $130,000,000.00 our staff has gone from 20 to 130 people. When we were first looking at doing business with Republic I stressed to you how critical our phones were to our business (orders called in today, delivered tomorrow) NO room for down time! You made a commitment to me that you and your company would not let that happen.
Well you and your company (Lance, Kim and Jennifer) have held true to your word. For that I THANK YOU! As you know we are looking for a bigger warehouse which means you will finally get me out of this old Telrad system."Ken Chancey
Pet Food, Ltd. - Tampa, FL
"Republic Voice & Data has provided us with very responsive service when we needed it. When any issue has come up they have stuck with us until the problem was solved, even when it means staying late. They have always been a very knowledgeable and likable team to work with."Chad Kennedy
LinkAmerica Express - Lakeland, FL
"Congratulations, our dealings with Republic Voice & Data face to face or on the telephone are fantastic. I have to tell you that in my dealings with you in the past few years; it has been a genuine pleasure to speak with a corporation that knows the meaning of the word communication. No pun intended. I have always found you to be helpful (be it on phone, in person or via email) and prompt. As you know, we recently had a change in management personnel that also stripped us of our IT/phone people. The assistance Republic Voice & Data provided during our transition/training period was most appreciated and invaluable. The promptness of your service department is second to none and Brad who writes up the service tickets is one of the nicest customer service people I have come across in a long time. Here's hoping we have a lot more years together."Ginger McElroy
Morstan General Agency of FL Inc. - Brandon, FL
"Republic has been servicing Brandon Auto Services, Inc. for the past decade. They install a Product that a business can use and grow their business with. They can adjust the Product to fit the smallest of situations the business may need. Their service is top-notch and they are very knowledgeable about the Product installed. I would recommend Republic to any business of any size. Thank You."Steve Holland Brandon
Auto Services, Inc. - Valrico, FL