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4 of the Biggest Challenges Through COVID-19

June 3rd, 2021 by admin

Security Issues Over 67% of all Companies struggled with security issues throughout COVID-19 Internal Culture Internal culture came up a lot as an area of friction, managers struggling with a lack of physical oversite. End-users do not have the right hardware to do remote working....

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Posted in: Solutions

Three Benefits of Recording Business Calls

March 4th, 2021 by admin

Simplifying the onboarding process for new employees. Recorded phone conversations can be a great tool for introducing new employees to your company’s call techniques and styles. Listening to recorded calls can speed up the process for new agents to get a grip on key elements you want to convey. Assessing...

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Posted in: Solutions

5 Best Practice Tips for Video Conferencing

February 10th, 2021 by admin

Working from home can be difficult. Here are five tips that will help you stay productive, connected, and not embarrassed as much as possible while moving through this new era of "working from home". Use the video option when possible. This will let others see your "humanity". More light is better....

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Posted in: Tips

Trending Gear That Provides Functionality

February 4th, 2021 by admin

The focus of today's unified communications (UC) is to provide quality gear that is both flexible and portable. That focus includes: Noise canceling wireless headsets that are light and comfortable and designed to cut out background noise (dogs, children, other workers). UC WorkStation connecting...

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Posted in: Services, Solutions

Trending WFH - Work from Home Communications

February 2nd, 2021 by admin

2020 created a new precedent of "Working from Home". The graph illustrates 38% of all Americans are now working from home and will continue to do so. An additional 37% are Hybrid users with a choice to work from the office and or from home. That is up to 75% of our work force having the flexibility...

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Posted in: Solutions

5 Compelling Reasons Why VoIP Is the New Normal

December 22nd, 2020 by admin

Voice Over Internet telephone systems offer all businesses a host of benefits. Low monthly costs and upfront fees Unlimited support Experience reduced fees associated with telephone lines and maintenance Work from anywhere flexibility (home office, office, satellite office, from your car)...

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Posted in: VoIP

One Reason Why Your Business Should Adopt Texting to Reach Your Clients

November 24th, 2020 by admin

Did you know that recent studies show that nearly every text message is opened, compared to just one in five emails? Additionally, almost all text messages are considered priority communications and get read within three minutes! Those studies also indicate customers also show higher engagement and...

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Posted in: Tips


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