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Three Benefits of Recording Business Calls

March 4th, 2021 by admin

Simplifying the onboarding process for new employees. Recorded phone conversations can be a great tool for introducing new employees to your company’s call techniques and styles. Listening to recorded calls can speed up the process for new agents to get a grip on key elements you want to convey. Assessing...

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Posted in: Solutions

7 ways Recording Calls Can Boost Your Team's Sales Pitch

September 3rd, 2020 by admin

More Professional Behavior Statistics show when calls are being monitored staff and clients are on their best behavior. Training Opportunities Identifies where a sale went wrong and helps management provide training to avoid future customer disputes. Dispute ResolutionOften the recorded calls can...

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Posted in: Solutions


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