March 4th, 2021 by admin
Simplifying the onboarding process for new employees. Recorded phone conversations can be a great
tool for introducing new employees to your company’s call techniques and styles.
Listening to recorded calls can speed up the process for new agents to get a grip on key elements you want to
convey.
Assessing...
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Tags: business telephone systems, Call Recording, communication
Posted in: Solutions
September 3rd, 2020 by admin
More Professional Behavior
Statistics show when calls are being monitored staff and clients are on their best behavior.
Training Opportunities
Identifies where a sale went wrong and helps management provide training to avoid future customer disputes.
Dispute ResolutionOften the recorded calls can...
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Tags: Services, benefit from our experience, fit your business, experience that counts, digital recording, solutions, Call Recording
Posted in: Solutions
