4 of the Biggest Challenges Through COVID-19

June 3rd, 2021 by admin

A man wearing a surgical mask for protection from COVID-19
  • Security Issues

    Over 67% of all Companies struggled with security issues throughout COVID-19

  • Internal Culture

    Internal culture came up a lot as an area of friction, managers struggling with a lack of physical oversite.

  • End-users do not have the right hardware to do remote working.

    25% of large enterprises reported issues with making contact centers remote. 46% end-users did not have appropriate hardware.

  • End-users do not have the appropriate network access.

    One third of respondents also highlighted that they did not have access to the right applications.36% reported that homeworkers did not have reliable access.

Posted in: Solutions