July 28th, 2020 by Jeff Smith
- Ensure all critical devices - phone system, servers, switches, routers, modems, and camera systems are all attached to properly sized battery backups on-site. Your critical data should be backed up off-site in the cloud or at a data center.
- Deploy mobile apps for cell phones synched to your business phone system – this helps to ensure calls are handled (even during power and internet outages) by actual employees, whether they are on-site or otherwise.
- Change your company’s automated greeting frequently to provide callers a quick snapshot of the company status. Additionally, offer prompts/options/mailboxes for callers (both customers and your employees) to access further detailed instructions and information.
Set your company apart from the competition.
Keep your systems up and running and always – ALWAYS – provide a way for customers and employees to access current information during a potentially debilitating event such as a hurricane.
A Republic Voice and Data representative will be happy to assist your company’s quest to