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One Reason Why Your Business Should Adopt Texting to Reach Your Clients

November 24th, 2020 by admin

Did you know that recent studies show that nearly every text message is opened, compared to just one in five emails? Additionally, almost all text messages are considered priority communications and get read within three minutes! Those studies also indicate customers also show higher engagement and...

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Posted in: Tips

Three Benefits of Using a Mobile App

November 12th, 2020 by admin

A mobile app is a software application that gives you access to the same phone system and features you use at work. Access from anywhere from your pc or mobile device, rather than a physical phone. Flexibility: A mobile app enables you to work from anywhere you want, as long as you have internet...

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Posted in: Services, Solutions

Three Reasons to Switch to a Hosted Phone System

September 24th, 2020 by Jeff Smith

Advanced Fully-Featured System VoIP hosted phone systems are robust with feature sets that offer so much more than traditional premise based / legacy PBX-type systems. Feature rich systems that, in the end, should have your business operating at a much more productive level. Virtual phones on your...

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Posted in: Solutions

7 ways Recording Calls Can Boost Your Team's Sales Pitch

September 3rd, 2020 by admin

More Professional Behavior Statistics show when calls are being monitored staff and clients are on their best behavior. Training Opportunities Identifies where a sale went wrong and helps management provide training to avoid future customer disputes. Dispute ResolutionOften the recorded calls can...

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Posted in: Solutions

Internet Down?

September 1st, 2020 by Jeff Smith

For those of us who cannot afford to be disconnected even for a short time, having more than one ISP (an internet service provider like Spectrum and Frontier) is essential. If you have more than one ISP, you will need a router capable of handling multiple WAN connections. Internet service is, even...

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Posted in: Solutions, Tips

Relocating? What about your business phone system?

August 27th, 2020 by Jeff Smith

The VoIP specialists at Republic Voice & Data have come up with a three-step process below to help you find the best replacement option for your business. Step 1: List out your requirements Examine your business needs and list out the requirements that must be met by the business phone system you...

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Posted in: Solutions, Tips

The biggest mistakes doctors make using Telehealth (and how to avoid them).

August 25th, 2020 by Luis Mata Trejo

As the Covid-19 crisis continues to create challenges for most doctors' practices across the globe, some of the biggest mistakes doctors are making are related to telehealth solutions. Prescreening patients is now of utmost importance to ensure the well-being of all patients and office staff. Does...

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Posted in: Tips

Five Steps Business Owners should consider for Hurricane Season

August 20th, 2020 by Jeff Smith

Deploy mobile apps for essential employees to be able to work remotely. Mobile apps for cell phones ensure that clients calling the business will be able to reach department heads and other key employees in real-time. Deploy adequate battery back-ups for critical systems – phone systems, switches,...

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Posted in: Solutions, Tips

How to Handle an Unorganized Data Closet

August 18th, 2020 by admin

What to do when your data closet is extremely unorganized and is difficult to identify essential components with their proper wiring? In today's fast-moving world in technology most companies end up upgrading servers, changing internet partners, have alarm companies and video surveillance to name...

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Posted in: Services, Solutions, Tips

Three Things to Consider Regarding 10+ Year Old Cabling and your Upgrade To VoIP

August 13th, 2020 by Jeff Smith

Installing a VoIP phone solution on old old cabling? It's not whether or not it can be done, it's whether or not it should be done. What is the cost to you, the customer, to run Cat5e or Cat6 cable, vs the cost of extra site visits to troubleshoot intermittent audio issues? We’ve seen scenarios where...

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Posted in: VoIP, Solutions

Four BASIC Questions to be Answered Prior to VoIP Deployment

August 11th, 2020 by Jeff Smith

Well before your company deploys a VoIP Business Phone solution, there are four questions you should be considering. #1 How Fast is your Current Internet? Business VoIP provides communication services over your current internet connection. With that in mind, it is vitally important to understand what...

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Posted in: VoIP, Tips

3 Steps to ensure your Business will continue to deliver excellence during a busy hurricane season!

July 28th, 2020 by Jeff Smith

Ensure all critical devices - phone system, servers, switches, routers, modems, and camera systems are all attached to properly sized battery backups on-site. Your critical data should be backed up off-site in the cloud or at a data center. Deploy mobile apps for cell phones synched to your business...

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Posted in: Services, Data Center, Solutions, Tips

7 Things to Consider When Moving Your Office from One Location to Another

July 23rd, 2020 by Luis Mata Trejo

Review your floor plan for cabling needs: Is the new office cabled with Cat5e or Cat6 cable to serve each of your desk locations? Do you need Wi-Fi in your new office space? If so, be sure to reach out to a qualified vendor for a Wi-Fi quote. Is there a Data rack on-site to support all your data...

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Posted in: Solutions

What Our MaX Unified Communications Service Has to Offer

June 17th, 2020 by admin

Unified communication solutions have become a popular topic of discussion for businesses recently. With one of the most significant parts of the conversation inevitably being, what solution or service do we go with that will work best for us? It's not hard to see why, as the sudden transition to working...

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Posted in: Services, Solutions

Secrets to Buying the Right Technology Tools for Remote Working

June 1st, 2020 by Donna Arsenault

We have discovered that the majority of technology requests fall into two categories. Forwarding and Distribution of calls Many businesses have selected a group of employees ranging from 2-5 people to handle their inbound call traffic. Distributing the calls provides quicker assistance to clients...

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Posted in: Solutions

Best Way to Overcome Remote Employees That Are Feeling the Disconnect?

May 29th, 2020 by Luis Mata Trejo

The task of working at home can cause isolation, strained/misconstrued business interaction between employees and non-collaboration with management. Luckily, there is a solution. Video Conferencing can help by: Creating a more personal conversation between employees and management versus sending...

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Posted in: Solutions

Biggest Mistakes Small Businesses Make When Purchasing Video Meeting Tools

May 27th, 2020 by Jeff Smith

Due to recent events, remote working and video conferencing are fast becoming an essential part of many business models. While remote working has quite a few upsides, there is one downside you should absolutely be vigilant of. Remote working can expose your company to hacking and phishing attempts....

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Posted in: Services, Solutions, Cyber Security

Best Ways to Overcome Covid-19 From a Clients Point of View

May 26th, 2020 by Donna Arsenault

We recently sat down with (as much as anyone can actually "sit down with" anyone) Barbara Russell, VP of Sales & Marketing at Holiday House Distributing to see how COVID-19 has affected Holiday House. How has Covid-19 changed your business and what is your plan to keep moving forward? We have...

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Posted in: Customer Satisfaction

Social Distancing – Stay Calm It’s Working!

May 18th, 2020 by Donna Arsenault

Reports now show that, as large cities including San Francisco, NYC, Seattle and Miami have taken steps to “flatten the curve”, the rate of reported covid-19 hospital admissions has been easing. What’s next? Crush the curve the experts say. Institute Harsh measures – shutdowns, social distancing,...

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Posted in: news

Stone Age or ?

May 11th, 2020 by Luis Mata Trejo

Unless you are living in the stone age your company will need some kind of IT support. There are two types of IT support. Reactive Support Reactive is just what it sounds like, a reaction to an event. Basically, if it breaks then you have to call someone in to fix it. Example: Your server...

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Posted in: Solutions

Remote Solutions in the Construction Industry

May 5th, 2020 by Jeff Smith

Even before the Covid-19 Pandemic disrupted business as usual, many forward-thinking companies realized the many benefits to remote working, or the practice of working for an extended period outside a formal office. For example, some efficiently run construction companies use cell phone mobile applications....

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Posted in: Solutions

Hackers On the Rise

May 1st, 2020 by Donna Arsenault

Hackers are on the rise during the Covid-19 Pandemic As a precaution in these uncertain times, do not open emails from people you cannot identify. Recently I received an email that was an attempt at corrupting our database. Here’s what to look for: Here are a few red flags: I do not know of this person...

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Posted in: Cyber Security

Republic Voice and Data Offers Cloud Solutions to Keep You Productive

April 10th, 2020 by admin

With the spread of COVID-19, companies are being forced to adapt to the changing landscape. Part of the change has been a rise in working from home to continue business operations. Transitioning your workforce to remote work does present challenges, but the cloud offers a low capital expense answer....

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Posted in: Solutions

The Difference Between Fiber Optic and Copper Cables

February 27th, 2020 by admin

When it comes to cabling for your business, there only seem to be two choices, copper-based cables like Cat 6 and Cat 5e or fiber optics. While both undoubtedly have their unique advantages, it's hard not to see the writing on the wall when presented with the facts. One is obviously the superior...

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Posted in: Services, Solutions

The Benefits of Utilizing a Hosted Phone System

February 21st, 2020 by admin

Hosting your business phone systems in the cloud brings many benefits compared to a traditional on-premise phone system. The problem with an on-premise system is that when your business outgrows it, it becomes costly to expand. Additionally, your company will have paid for a point in time solution...

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Posted in: Services, Solutions

Infrastructure as a Service - Your Answer to Cloud Computing

January 13th, 2020 by admin

Companies of all sizes are moving their operations to the cloud. According to a survey done by 451 Research, 90% of responding organizations use the cloud in some capacity. Moving your business to the cloud has many benefits, one of which is that your company no longer needs to dedicate...

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Posted in: Services, Solutions


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