September 3rd, 2020 by admin
More Professional Behavior Statistics show when calls are being monitored staff and clients are on their best behavior. Training Opportunities Identifies where a sale went wrong and helps management provide training to avoid future customer disputes. Dispute ResolutionOften the recorded calls can...
Posted in: Solutions
September 1st, 2020 by Jeff Smith
For those of us who cannot afford to be disconnected even for a short time, having more than one ISP (an internet service provider like Spectrum and Frontier) is essential. If you have more than one ISP, you will need a router capable of handling multiple WAN connections. Internet service is, even...
August 25th, 2020 by Luis Mata Trejo
As the Covid-19 crisis continues to create challenges for most doctors' practices across the globe, some of the biggest mistakes doctors are making are related to telehealth solutions. Prescreening patients is now of utmost importance to ensure the well-being of all patients and office staff. Does...
Posted in: Tips
August 20th, 2020 by Jeff Smith
Deploy mobile apps for essential employees to be able to work remotely. Mobile apps for cell phones ensure that clients calling the business will be able to reach department heads and other key employees in real-time. Deploy adequate battery back-ups for critical systems – phone systems, switches,...
July 17th, 2018 by admin
Since 1988 we’ve been providing outstanding services. We’ve spent all these years working on establishing long-lasting business relationships with our many clients. Working on not only providing the best service we can but going above and beyond for our clients, to make sure they are satisfied not...
Posted in: Customer Satisfaction
October 4th, 2016 by admin
With over 26 years in business, Republic Voice and Data has all of the experience needed (and more!) to efficiently and effectively manage your carrier services. Whether you need someone to optimize your services and costs, take care of an installation, or integrate services with your current network...
Posted in: Services
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