Unified Communications

July 26th, 2013 by admin

Our unified communications solutions from Toshiba creates a seamless, efficient work stream with enhanced access from anywhere. Not only will you get quick ROI but you will see improved productivity and performance from all your employees. Lets face it, most businesses today have multiple ways they communicate with customers, vendors, and each other. Toshiba takes all of these means of communication and enables them to work together so information reaches employees quick and through the most readily available  device. Some of the items from the broad range of unified communication solutions include, presence and instant messaging, fixed mobile convergence, desktop call control,  collaboration and video conferencing, unified messaging, CRM integration and screen-pops, plus many more! Presence and Instant Messaging: From your computer/laptop you will be able to see user's telephone status and calendar status, while also having the ability to click a name to call or initiate IM. Fixed Mobile Convergence: You will have the ability to make and answer business calls from your Smartphone from ANYWHERE! Your cell phone will act as an extension from PBX so you will never have to worry about being out of the office and missing a call. Desktop Call Control: The Net Phone desktop call manager will allow you to dial, answer, or transfer call from your computer just as a actual desk telephone would allow. The IP soft phone availability will even allow for mobility and remote access from your laptop/desktop. Collaboration and Video Conferencing:  Video communication, desktop sharing, file transferring, and chat features allows for remote meetings that would otherwise require in person arrangements.   Unified Messaging: This application allows for users to check email, voicemail, and fax messages from an email inbox. Information will ALWAYS be at your finger tips with this great feature! CRM Integration and Screen-pops: Customer service reps will be able to provide the best service possible with automatic pop-up access to your CRM for incoming calls.   Our Toshiba Unified Communication Solutions simply provide a better way to work!   For more information contact us at:    

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