June 1st, 2020 by Donna Arsenault
We have discovered that the majority of technology requests fall into two categories.
Forwarding and Distribution of calls
Many businesses have selected a group of employees ranging from 2-5 people to handle their inbound call traffic. Distributing the calls provides quicker assistance to clients and vendors.
Activating Meeting Tools
There are many tools that can help organizations to conduct business via the internet. These tools include options for offering Video ("I can see you"), Audio ("I can hear you") and Document Sharing – ("Let’s review our Scope of work").
In the past, we have generally met our clients in person, completed a technology discovery, and reviewed the data closet as part of our investigation into how our clients can best benefit from a technology update. This new environment has dictated that those meetings now take place via our Web meeting tools. We have found that these meetings are very effective.
Posted in: Solutions