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One Reason Why Your Business Should Adopt Texting to Reach Your Clients

November 24th, 2020 by admin

Did you know that recent studies show that nearly every text message is opened, compared to just one in five emails? Additionally, almost all text messages are considered priority communications and get read within three minutes! Those studies also indicate customers also show higher engagement and...

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Posted in: Tips

Three Benefits of Using a Mobile App

November 12th, 2020 by admin

A mobile app is a software application that gives you access to the same phone system and features you use at work. Access from anywhere from your pc or mobile device, rather than a physical phone. Flexibility: A mobile app enables you to work from anywhere you want, as long as you have internet...

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Posted in: Services, Solutions

Three Reasons to Switch to a Hosted Phone System

September 24th, 2020 by Jeff Smith

Advanced Fully-Featured System VoIP hosted phone systems are robust with feature sets that offer so much more than traditional premise based / legacy PBX-type systems. Feature rich systems that, in the end, should have your business operating at a much more productive level. Virtual phones on your...

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Posted in: Solutions

7 ways Recording Calls Can Boost Your Team's Sales Pitch

September 3rd, 2020 by admin

More Professional Behavior Statistics show when calls are being monitored staff and clients are on their best behavior. Training Opportunities Identifies where a sale went wrong and helps management provide training to avoid future customer disputes. Dispute ResolutionOften the recorded calls can...

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Posted in: Solutions

Internet Down?

September 1st, 2020 by Jeff Smith

For those of us who cannot afford to be disconnected even for a short time, having more than one ISP (an internet service provider like Spectrum and Frontier) is essential. If you have more than one ISP, you will need a router capable of handling multiple WAN connections. Internet service is, even...

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Posted in: Solutions, Tips

Relocating? What about your business phone system?

August 27th, 2020 by Jeff Smith

The VoIP specialists at Republic Voice & Data have come up with a three-step process below to help you find the best replacement option for your business. Step 1: List out your requirements Examine your business needs and list out the requirements that must be met by the business phone system you...

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Posted in: Solutions, Tips

The biggest mistakes doctors make using Telehealth (and how to avoid them).

August 25th, 2020 by Luis Mata Trejo

As the Covid-19 crisis continues to create challenges for most doctors' practices across the globe, some of the biggest mistakes doctors are making are related to telehealth solutions. Prescreening patients is now of utmost importance to ensure the well-being of all patients and office staff. Does...

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Posted in: Tips

Five Steps Business Owners should consider for Hurricane Season

August 20th, 2020 by Jeff Smith

Deploy mobile apps for essential employees to be able to work remotely. Mobile apps for cell phones ensure that clients calling the business will be able to reach department heads and other key employees in real-time. Deploy adequate battery back-ups for critical systems – phone systems, switches,...

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Posted in: Solutions, Tips

How to Handle an Unorganized Data Closet

August 18th, 2020 by admin

What to do when your data closet is extremely unorganized and is difficult to identify essential components with their proper wiring? In today's fast-moving world in technology most companies end up upgrading servers, changing internet partners, have alarm companies and video surveillance to name...

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Posted in: Services, Solutions, Tips

Three Things to Consider Regarding 10+ Year Old Cabling and your Upgrade To VoIP

August 13th, 2020 by Jeff Smith

Installing a VoIP phone solution on old old cabling? It's not whether or not it can be done, it's whether or not it should be done. What is the cost to you, the customer, to run Cat5e or Cat6 cable, vs the cost of extra site visits to troubleshoot intermittent audio issues? We’ve seen scenarios where...

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Posted in: VoIP, Solutions


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